The owner of Chery ant complained that the power of the new car was lost one after another. The manufacturer and 4S store cooperated to solve the problem

Oriental Information automobile 2021-08-31 21:50:36 阅读数:402

owner chery ant complained power

The car suddenly loses power while driving , For the personal safety of the drivers and passengers in the vehicle , There must be a serious potential safety hazard . In recent days, , China auto quality complaint platform received a Complaints from Chery ant owners , He said he had just started a new car for ten days , There have been three cases of sudden loss of power .

According to the owner, Mr. Li , A series of small ants broke down this month 7 I just bought it from Yueyang Qichen Trading Co., Ltd , But in just ten days , There have been three cases of sudden loss of power during normal driving . And one of them happened on the highway , Very dangerous .

This month, 17 Number , The vehicle lost power again during driving , Mr. Li said , Three failures , The vehicle is in normal driving condition .

4S After the shop tested the car , It is found that this car does have three historical fault codes , But what exactly is the reason 4S The store doesn't know , The solution to this is if such a failure occurs again , Then carry out detection and troubleshooting . The owner disagreed , The customer service of Chery manufacturer said , The problem may be related to the battery , The manufacturer will send staff to the site for inspection to determine . The person in charge of the manufacturer said that the car didn't lose power , But the acceleration doesn't work , That is, stepping on the accelerator doesn't respond .

After the owner complained ,4S Store contact the owner , It means that the manufacturer will install a fault reader in the vehicle ,24 Monitor the vehicle for hours , If the fault occurs again, the record can be read in time , In order to facilitate inspection and maintenance later .

source : Driving sight

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